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Best Practices

Our team of experts understands the challenges facing businesses related to implementing new technology solutions. We’ve helped over 150 companies discover and implement solutions to their Ecommerce challenges.

We know you’ve worked hard and our goal is to help you effectively leverage your resources, manage your data, and grow your business.

WeThanx_Chicago_Office_1600px_048_050 have the resources, expertise, and experience to help you identify gaps and opportunities to improve the performance and profitability of your website.

Our Best Practices approach guides you through the process of evaluating, implementing, selecting, and deploying solutions that:

  • Deliver a world class on-line Customer Experience.
  • Supercharge your SEO.
  • Ensure consumers see your value proposition.
  • Be the authority in your niche.
  • Manage your brand.
  • Increase your conversion rate.
  • Increase the productivity of your employees.
  • Reduce costs associated with maintaining your online catalog.
  • Eliminate the need for tedious and time consuming research.

Business Evaluation

The first step with any engagement is for our team of experts to work with your team to ensure we understand your business and unique challenges. We’ll work with you to discover what is important to your business and your customer. Together we’ll uncover the concerns, constraints, and considerations that you are facing in your business. We will share and recommend approaches and ideas that have helped other clients be successful. Our goal is to help you find solutions that enable you to manage and grow your business.

Requirements Gathering, Project Scoping and Design

Once a solution has been selected, we will work with your team to define the specific requirements and goals for the project. A custom project plan including detailed designs, project deliverables, and timelines will be created for your approval.

Project Management

Our experienced project managers will ensure the success of your implementation of your customized solution. A project leader will be assigned to your project. They will track the progress of the project, manage the project resources, identify potential roadblocks and quickly resolve them. Status meetings will be held to ensure good communication and a smooth delivery.

Application Development/Configuration

The requirements defined in the workshop are the foundation for the solution development. The Thanx Media technical team will work with the appropriate resources to ensure that they understand your business requirements and that the solution is delivered on time and on budget.

Change Management

Our goal is to minimize any change in scope, however, we recognize that it has the potential to happen. Your project leader will work with your team to manage changes in scope and requirements as they emerge in the project. We will work closely with your team to ensure the project stays on track and business objectives are met while managing potential changes in scope.

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Testing and Quality Assurance

Once development begins our technical team will conduct unit testing and ensure that the application is functioning according to the documented requirements. We will work with your core project team for final testing and approval prior to deployment.

Facilitated Go-Live

We will be with your team before, during, and after the solution has been deployed. Your project manager and the technical team will be on hand to ensure a successful implementation.

Ongoing Support

The Thanx Media team will continue to be available to support your company through our Managed Services Team.