New Service Helps Retailers Accelerate ROI with Additional Ownership Options for Oracle Commerce Experience Manager

Thanx Media today announced a new E-Commerce Experience Management Solution Business Process Services (BPS) offering based on Oracle Commerce Experience Manager (formerly known as Oracle Endeca). The new service, Thanx Media’s On-Demand solution for Oracle Commerce Experience Manager, will help enable customers to implement a valuable enterprise search solution with a reduced cost of ownership. Thanx Media is a Gold level member of Oracle PartnerNetwork (OPN).

This initiative enables Thanx Media to provide retailers with a fully-hosted cloud-based version of Oracle CommerceExperience Manager, a single flexible platform that creates and manages a customized customer experience across channels. Customers now have the benefit of owning a robust technology asset without the added expense of technology and manpower to host the service.

Thanx Media’s On-Demand solution for Oracle Commerce Experience Manager

  • fully managed and hosted solution– powerful software and hosting, including 24/7 support and industry best practices to reduce business risk and total cost of ownership;
  • express deployment– streamlined and efficient implementation helps business see results faster;
  • accelerated ROI – rapid implementation and lower software implementation costs fast-tracks the return on investment.

Organizations today are looking to reduce costs while operating more efficiently, leading many to sign up for non-core and specialized business process services such as logistics and transportation management, accounts payable and receivables, human resource administration, or learning management. By leveraging Oracle’s extensive network of partners who deliver business process services, customers can gain the combined benefit of Oracle’s leading stack of technology and applications and specific partner expertise in the business processes which they choose to subscribe. With the combined Oracle and partner service, customers can focus more on their business challenges and innovation, instead of day-to-day operations or IT management.

“We’re constantly working to find innovative ways to help businesses implement innovative technology solutions,” said Paul Matker, Thanx Media CEO.  “We are pleased that Oracle recognizes the value we bring our On-Demand solutions for Oracle Commerce customers through this initiative.”

“Oracle is committed to delivering value and efficiency to the joint customers we serve with our partners,” said Tibor Beles, Vice President, Business Process Services, Oracle. “By leveraging Oracle Commerce software in combination with the Thanx Media’s domainexpertise, our joint customers can provide exceptional and consistent customer experience to their clients.”

Thanx Media has implemented the Oracle Commerce Experience Manager for many national retailers, including Ulta Beauty, Zumiez, and Lumber Liquidators among others.

In addition to its continued relationship with Oracle, Paul Matker, Thanx Media CEO, will be presenting at the Oracle OpenWorld conference in San Francisco on Wed., Oct. 1 from 4:45 p.m. to 5:30 p.m. Matker will join other OPN members in BPS from around the country to provide best practices on the topic, “Old School Outsourcing? BPS Partners Save You Money and Time and Mitigate Risk.”